Overview
- First Rail London is designated preferred operator during a standstill period to December 18, with the handover from Arriva scheduled for May 3, 2026.
- The concession runs for eight years with an option to extend by two, following a competitive process that drew four bids.
- Service changes include a peak-hour shuttle between Clapham Junction and Shepherd's Bush and extra Mildmay line peak trains from May 2026.
- Windrush line frequencies are due to rise to 18 trains per hour through the core from December 2026, alongside upgrades to information, help points and CCTV.
- First will manage retail units at Overground stations and retain that income, while the RMT condemns the move as re-privatisation.