Overview

• The toll-free TEHCY Support Hotline is 1-855-85TEHCY (1-855-858-3429).
• The hotline connects callers with trained experts who provide real-time help with school enrollment and navigation of state and federal resources.
• A TEHCY web portal offers guidance and training, with a 24/7 intake form for technical assistance requests.
• The initiative works through 20 regional Education Service Centers serving more than 1,200 school systems, with ESC McKinney-Vento liaisons providing direct support and professional development.
• Hotline hours are Monday through Friday from 7:00 a.m. to 3:30 p.m. CST, and TEA says parents, caregivers, and educators can use the service to get immediate guidance.