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Tesla Sinks to Lowest U.S. Trust and Safety Scores

Survey data show Tesla’s net positive perception tumbled by six points this quarter following its Austin robotaxi mishap.

Damaged Tesla vehicles in a photograph published by the U.S. Department of Justice. Photo: DOJ
A vehicle Tesla is using for robotaxi testing purposes on Oltorf Street in Austin, Texas, US, on Sunday, June 22, 2025.
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Overview

  • Tesla’s net positive brand perception fell to –13 in July from –7 in April, marking its worst standing in the Electric Vehicle Intelligence Report.
  • Consumers give Tesla a net trust score of –8 and a trust integrity rating of –19, the weakest among major electric vehicle manufacturers.
  • Only 55% of respondents view Tesla vehicles as safe, the lowest safety rating in the survey after the high-profile robotaxi demo failure in Austin.
  • Toyota leads the field with the highest net positive and view intensity scores, while Honda also outpaces Tesla despite smaller EV portfolios.
  • Elon Musk’s public controversies and political ventures have coincided with dropping sales and a decline in investor confidence for Tesla.