Overview
- The CPSC notice covers Powerwall 2 AC systems sold nationwide from November 2020 through December 2022 via Tesla.com and certified installers.
- Tesla has documented 22 overheating incidents, including six reports of smoke and five fires that caused minor property damage.
- Affected units that were connected online were remotely discharged to lower immediate risk until replacements are installed.
- Owners should ensure their systems are online, check the Tesla app for a recall message, and contact Tesla Powerwall support at 877-961-7652 or powerwallsupportna@tesla.com.
- The recalled product is identified as “Powerwall 2” on the side nameplate, and units sold for about $8,000.