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Tesla Plans Door-Release Redesign as NHTSA Probes Model Y Lock Failures

Early federal findings point to low 12‑volt supply causing inoperable locks that in some cases led to broken windows.

Overview

  • NHTSA opened an investigation this week into 2021 Model Y door-lock malfunctions following multiple owner reports.
  • The Office of Defects Investigation cites nine documented cases, including four incidents where windows were broken to gain access.
  • Tesla’s chief designer Franz von Holzhausen said the company is working on a single control that combines mechanical and electronic releases.
  • The reported issue involves door actuators that may not receive sufficient voltage despite the vehicle’s main battery remaining charged.
  • Tesla guidance and NHTSA note that during a power loss, doors can be opened from outside only by connecting an external 12‑volt supply at designated points.