Tesla and Rivian Face Rising Quality Issues in New EVs
J.D. Power study reveals increased problems with tech features, impacting customer satisfaction.
- Tesla and Rivian EVs now average 266 problems per 100 vehicles, matching the industry average for electric vehicles.
- Removal of traditional controls like turn signals and wiper stalks has contributed to Tesla's decline in quality.
- EVs experience more issues with tech features, controls, and displays compared to gas-powered vehicles.
- Ram ranked highest in initial quality among all auto brands, with 149 problems per 100 vehicles.
- Customers report frequent issues with smartphone integration and advanced driver assistance systems.