Overview

• Tesco has introduced a hybrid plastic-basket, metal-chassis trolley at its Sheffield Infirmary Superstore while Waitrose is testing fully plastic carts at Brent Cross.
• Supplier Formbar’s managing director Hannah Lewis says the new designs are quieter, easier to steer and fully recyclable, offering potential savings on maintenance.
• Customer feedback is being gathered through online forums like Reddit alongside a formal consultation process to gauge shopper preferences.
• Reactions remain mixed, with some praising reduced noise and weight and others criticising smaller basket size and aesthetics.
• No timetable has been set for a wider rollout as both chains evaluate operational benefits against consumer responses.