Overview
- About 25,000 properties remain without a reliable supply across Kent and Sussex, though some areas have seen partial restoration.
- South East Water blames Storm Goretti, freezing conditions, burst pipes and power cuts; 16,500 East Grinstead properties are forecast to be fully restored by Wednesday.
- A regional major incident has been declared, with bottled-water stations open and tankers supporting the network, hospitals, care homes and priority customers.
- Ofwat and the Drinking Water Inspectorate say they are reviewing evidence as part of an active investigation and may take further enforcement action.
- Political pressure intensified as cross‑party MPs and the Kent County Council leader called for CEO David Hinton to resign, and the EFRA committee moved to recall him and chair Chris Train for further evidence.