Overview

• On May 26, roughly 500 British holidaymakers endured two-hour waits in overcrowded, sweltering queues at Tenerife South Airport with only two staffed passport booths.
• Failures of the airport’s automated system to process children’s passports compounded delays and left families stranded in the crush.
• Rosa Dávila, president of Tenerife’s ruling council, convened the emergency meeting and blamed chronic understaffing on unchanged post-Brexit staffing levels.
• Tourism Minister Lope Afonso cautioned that unresolved border delays could damage Tenerife’s reputation as a quality tourist destination.
• Officials are exploring immediate staffing reinforcements and the EU’s upcoming October launch of the Entry/Exit system as potential solutions.