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Temu Says Door-Bow Listing Was Removed Months Ago After TikTok Mix-Up

The company points to its 90-day money-back guarantee after a TikTok user unboxed a door cover she thought was a bow.

Overview

  • Diana, posting as @diariesofdiana, expected a plush pink door bow but received a faux door with a clock, costing her under £6.
  • Commenters noted the product page described a door cover or flag and that the listed measurements referred to a full door.
  • Several users reported similar outcomes when ordering what they believed were standalone bows from budget listings.
  • Temu said the specific listing had been removed nine months ago after it was flagged, citing ongoing monitoring of sellers.
  • The company reiterated its requirement that items match their descriptions and highlighted a 90-day money-back guarantee with 24/7 support.