Overview

• Approximately 180 contractual workers in housekeeping, security and other support roles ceased work on June 9 over wages delayed for up to six months.
• The protest centered outside the Trauma Care Unit has disrupted emergency and trauma services and allowed unrestricted movement in sensitive areas, heightening patient safety risks.
• Workers say their earlier memorandum to hospital administration received an unsatisfactory response, prompting them to escalate to a cease-work action.
• Principal Dr PP Mukherjee confirmed MMC&H has no direct administrative control over staff employed through the third-party agency but promised to address payment delays.
• The dispute underscores the challenges of outsourced staffing that have left hospital operations partially paralysed due to unclear accountability.