Overview

• Telus and unions will officially sign the agreement on May 5, confirming the closure of the Torre Glòries moderation center in Barcelona.
• The layoffs will affect 2,059 workers, who will receive severance of 33 days per year worked, totaling over €15 million in payouts.
• Relocation options within Telus’s European operations include travel and housing subsidies, alongside an external job placement program.
• A small team of 20 to 50 employees will remain at the Barcelona site to coordinate with other Telus centers.
• Meta’s decision to shift content moderation services away from Barcelona prompted the layoffs, with Telus advertising similar roles in other locations, including Eastern Europe.