Overview
- Telmex began automatically rolling out higher advertised speeds for many residential and business customers on Monday, September 21, 2026, and said no price changes are required for users to receive the upgrade.
- The company published example mappings that move older tiers to higher ones, including 120→200 Mbps, 150→300 Mbps, 250→400 Mbps, 350→500 Mbps, 500→600 Mbps, 600→800 Mbps, and 800→1,000 Mbps.
- Telmex’s public storefront now shows a simplified Infinitum lineup with four options (200, 400, 600 and 1,000 Mbps) and new listed monthly prices of 389, 499, 649 and 999 pesos respectively, with the 1,000 Mbps price cut from earlier levels.
- It remains unresolved how customers on legacy plans that no longer appear in the commercial offer will be handled, and Xataka has contacted América Móvil for clarification.
- This is Telmex’s third price‑maintained speed increase in 2026 and follows América Móvil reporting fixed broadband accesses of about 12.34 million through June 2026; actual user speeds will vary with modem quality, number of devices and distance to the exchange.