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Telegram Launches Business Features to Enhance User Engagement

The new Telegram Business suite aims to improve customer interaction and service for Premium users, offering revenue-sharing for channel owners.

Overview

  • Telegram introduces Telegram Business, a new suite of features for users to transform their accounts into business accounts, facilitating customer interaction and service.
  • The new business-focused features include displaying hours of operation, location on a map, quick replies, automated messages, a custom start page, and chatbot support.
  • Telegram Business is available for free to all Premium users, with the subscription costing $4.99 per month across various platforms.
  • Channel owners with at least 1,000 subscribers on Telegram can now earn 50% of the revenue from ads displayed on their channels.
  • Telegram aims to compete with Meta's WhatsApp and Messenger by offering these new business features and revenue-sharing options.