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Telefónica Network Outage Disrupts Emergency Services Across Spain

Fixed-line and internet services were restored by midday after scheduled network updates caused hours-long disruptions, with authorities ruling out a cyberattack.

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Overview

  • Telefónica experienced a network outage in Spain on May 20, 2025, disrupting fixed-line telephony and internet services for several hours.
  • Emergency services using the 112 number were inaccessible in regions including Aragón, Extremadura, Galicia, and Valencia, prompting alternative contact numbers to be shared.
  • The outage, attributed to scheduled network update works, began overnight and caused a significant drop in traffic, with Aragón seeing a 44% decrease according to Cloudflare Radar data.
  • By 12:30 local time, Telefónica announced that all services had been restored, ending the disruption that had raised public safety concerns.
  • Authorities quickly dismissed speculation of a cyberattack, emphasizing that the outage was unrelated to the massive power blackout in Spain and Portugal last month.