Overview

• Officials said phone and internet services, including mobile, fibre and landline, are back across networks, with users able to access 5G speeds.
• Restoration followed reconnection of damaged optical fibres in the Jammu region after heavy rains and landslides disrupted connectivity.
• All major providers—Airtel, Jio, Vi and BSNL—were affected, with the Department of Telecommunications keeping the intra-circle roaming order in place until September 2.
• The outage hindered emergency response and banking operations, and a landslide on the Mata Vaishno Devi route injured six people and led to a suspension of the pilgrimage.
• Northern Railway said train services from Jammu have resumed after earlier cancellations and short terminations due to weather damage.