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Telcos Ask TRAI to Step In as Navi Mumbai Airport Mobile Blackout Persists

Telcos argue an RoW denial with steep neutral‑host fees warrants cost‑based price caps.

Overview

  • The Cellular Operators Association of India wrote to TRAI on behalf of Bharti Airtel, Reliance Jio and Vodafone Idea seeking intervention over the lack of mobile connectivity at Navi Mumbai International Airport.
  • Operators allege the airport refused Right‑of‑Way permissions, mandated a neutral‑host in‑building system, and sought ₹92 lakh per operator per month, which they say is disproportionate to costs.
  • COAI asked the regulator to require public entities to permit RoW for independent deployments and to impose cost‑based pricing with ceilings for shared in‑building infrastructure at public venues.
  • Passengers have reported patchy or no mobile signal since the airport opened on December 25, 2025, with many relying on free Wi‑Fi as the outage stretches into the first month of operations.
  • NMIAL denies blocking RoW, calls a single neutral‑host system standard practice with pricing in line with norms, and says BSNL service is functioning, claims the telcos dispute as misleading.