Overview

• Communications Minister Anika Wells has ordered the CEOs of Optus, Telstra and TPG to Canberra on Tuesday to explain how they will prevent Triple Zero disruptions during disaster season and meet new reporting obligations.
• The government will introduce legislation this week to give a Triple Zero guardian formal powers within ACMA, including authority to demand information, monitor performance and respond to outages.
• ACMA is investigating Optus after a 18 September failure blocked at least 600 emergency calls across WA, SA, the NT and parts of NSW, with three deaths reported as linked to the outage.
• Optus has appointed former NBN director Kerry Schott to lead an independent technical review, following a second, smaller outage on 28 September that affected nine emergency calls near Dapto.
• Opposition figures are demanding an independent inquiry into the entire Triple Zero ecosystem, while Singapore’s Prime Minister Lawrence Wong offered condolences and noted his government does not direct Singtel’s commercial decisions.