Overview
- TCS labeled The Telegraph’s report as misleading, citing errors on contract size and the status of its broader work with the retailer.
- M&S said the service-desk RFP began in January and a new provider was appointed in the summer, with the decision made before the incident.
- TCS said the helpdesk represents a small portion of its partnership and that it continues to deliver multiple technology services for the retailer.
- Following internal scans, TCS reported no originating vulnerabilities on its systems and noted that another partner provides the retailer’s cybersecurity.
- Reports recap that the April attack disrupted operations and is estimated to cut profit by roughly £300 million, while the UK outlet later removed a $1 billion figure and TCS shares gained about 1%.