Overview

• Pauline Richards died in July 2025 at age 74 after a battle with cancer, ending a 47-year career at the Taunton KFC branch
• She began as a cleaner in 1978, worked roles from cashier to manager, and set a world record as KFC’s longest-serving employee
• Taunton Town Council praised her as one of the town’s most loved residents, issuing condolences to her family and supporters
• Kathryn York, KFC’s Chief People Officer, described Richards as a devoted ambassador whose dedication shaped the local community
• Residents and local businesses have proposed permanent memorials—including benches and plaques—to honour her legacy