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Tata Group Taps McKinsey for Major Air India Overhaul

The consultancy engagement follows last week’s deadly Ahmedabad crash, signaling a drive for comprehensive safety and operational reforms.

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Overview

  • Tata Group has opened talks with McKinsey & Company to spearhead a full-scale operational overhaul of Air India after the Dreamliner crash in Ahmedabad that claimed 241 lives.
  • Chairman N Chandrasekaran visited the Ahmedabad crash site and addressed staff in Gurugram to offer solidarity and urge resilience among the airline’s workforce.
  • Stephanie Pope, head of Boeing Commercial Airplanes, met Chandrasekaran at Air India’s Gurugram headquarters to discuss safety enhancements and support measures.
  • Tata leaders are weighing crisis-management steps including compensation and ongoing family assistance for victims of the Ahmedabad accident.
  • Under the Vihaan.AI transformation program, Air India narrowed its FY2024 loss by 60% to Rs 4,444 crore and boosted turnover by 23.7%, ahead of the proposed McKinsey-led revamp.