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Target Outage Disrupts App and Website in Final Week of Holiday Shopping

Target says teams are working on a fix, keeping stores open for holiday shoppers.

Overview

  • Reports of problems began shortly after 6 a.m. ET and climbed into the thousands on Downdetector, with regional hotspots including Chicago.
  • Customers reported being charged without confirmation emails and not seeing orders in their account history, alongside disruptions to curbside pickup, returns and some gift-card processing.
  • Target acknowledged a system issue via its AskTarget account and later described a global technical outage, saying there was no estimated time for full restoration.
  • The company advised customers that authorization holds may appear on cards but are not actual charges until orders ship or are picked up, and that order histories may be temporarily invisible.
  • Earlier guidance asked shoppers to retry transactions after one to two hours, and the retailer emphasized that physical stores remain open during the disruption.