Target Implements 10-Item Limit at Self-Checkouts Nationwide
The new policy aims to streamline shopping experiences and manage inventory loss, following a successful pilot program.
- Target has rolled out new self-checkout limits, requiring customers to have 10 items or less at most of its nearly 2,000 stores across the U.S.
- The initiative aims to enhance efficiency and customer experience, with express self-checkout available during peak shopping times.
- The move is part of Target's broader strategy to address long lines and theft, although the pilot program was not specifically aimed at reducing theft.
- Feedback from customers during the pilot phase indicated a preference for a quick, contactless shopping experience, leading to more efficient checkouts.
- Other retailers, including Walmart and Dollar General, are also implementing measures to manage self-checkout usage and combat inventory shrink.