Overview
- Target says more than 200 stores already have the new setup, with installation continuing across nearly 2,000 locations through early 2026.
- The upgrade adds Braille and high-contrast buttons, a headphone jack with volume control, physical navigation keys with an information button, a tactile controller, and a single audio stream for scanning and payment.
- Most installations occur when stores are closed to avoid guest impact, and any rare in-hours updates are completed in a single, brief session, according to the company.
- Target reports its Express Self-Checkout, introduced in March 2024, improved transaction times by about 8% across self-checkout and staffed lanes.
- Other retailers including Dollar General and Five Below have converted or reduced self-checkout over theft concerns, with surveys citing widespread issues such as 15% of users admitting to stealing and two-thirds of retailers calling kiosks an increasing problem.