Overview
- Customers report texts saying their line no longer qualifies for the free DashPass despite no changes to their plan.
- The messages warn accounts will convert to a $96-per-year DashPass unless users switch to an eligible plan or cancel.
- T-Mobile’s current FAQ lists only Experience Beyond and Experience More as eligible for the perk.
- The free DashPass launched in July across nine plans, including Go5G Plus and Magenta MAX.
- Reddit users say T-Force is investigating, and T-Mobile has not clarified whether this is an intended policy change or an error.