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4h ago

T-Mobile Sets Dec. 1 Launch for ‘Switching Made Easy’ With 15-Minute AI Sign-Up

A beta ‘Easy Switch’ in the T‑Life app drives the effort, offering a 90‑day upgrade window plus same‑day delivery in select cities.

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Overview

  • T-Mobile says customers will be able to move service in about 15 minutes starting December 1 through the T‑Life app.
  • The AI-powered Easy Switch tool analyzes AT&T or Verizon account details to recommend a T‑Mobile plan and display potential savings.
  • T-Mobile confirms the Easy Switch feature is in beta at rollout, raising questions about reliability and speed.
  • New switchers can keep their current phone and choose a new device within a 90‑day window after activating service.
  • Same-day delivery for phones and accessories begins via DoorDash in select stores and major cities with broader availability planned, and free DashPass enrollment returns November 25–December 2.