Overview
- Customers will be able to join T-Mobile in roughly 15 minutes through the T‑Life app when the new flow rolls out on December 1.
- An AI-powered Easy Switch feature, launching in beta, lets prospective users log into AT&T or Verizon accounts to receive plan recommendations and estimated savings.
- New joiners can switch service now and delay picking a new device for up to 90 days, allowing time to wait for preferred phones or deals.
- Same-day device delivery will be offered in select markets through DoorDash Drive for orders placed in the T‑Life app, with broader availability planned over time.
- T-Mobile positions the update as removing common switching hassles, though some capabilities are limited to certain regions or remain in beta at launch.