Overview
- A Sydney Metro train traveled between Chatswood and Crows Nest with an open door for approximately 60 seconds during Wednesday morning's peak commute.
- Attempts to remotely close the malfunctioning door were unsuccessful, leading staff to manually secure the door at the next station before the train was removed from service.
- The Rail, Tram and Bus Union has demanded an operational halt until interim safety measures are implemented, citing inadequate safety protocols.
- National and state safety regulators are investigating the incident, including the use of manual overrides that allowed the train to operate with an open door.
- Public footage of the incident has fueled concerns about the safety of driverless trains, with Sydney Metro apologizing and pledging full cooperation with the investigation.