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Swiss Bitcoin Pay Shuts Servers After Suspected Data Breach

The firm says customer funds were not held and remain safe while investigators probe possible exposure of emails, transaction records and bank details.

Overview

  • Swiss Bitcoin Pay temporarily took its servers offline on Monday while investigating likely unauthorized access to its internal systems.
  • The company says user funds were not held by the processor and will be returned if owed, so wallets and private keys were not directly compromised.
  • Swiss Bitcoin Pay reported that attackers may have accessed customer email addresses, bitcoin addresses, IBANs transaction history and hashed passwords.
  • The firm’s noncustodial design routes payments straight to merchants’ wallets which prevents direct theft of funds but leaves server logs and account metadata vulnerable.
  • The incident follows several 2026 data exposures at crypto and fintech firms and raises near-term phishing and privacy risks for customers and merchants.