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Swiggy Lifts Platform Fee to Rs 15 in Select Markets as Zomato Raises Charge to Rs 12

The higher charges reflect efforts to shore up margins under pressure from quick-commerce losses.

Overview

  • Swiggy increased its platform fee to Rs 15 per order in high-demand areas, marking its third rise in three weeks after trials at Rs 14.
  • Zomato moved its platform fee to Rs 12 per order across cities, with reports noting that even Zomato Gold subscribers are charged the levy.
  • Both companies timed the hikes to the festive-season surge, with some reports indicating the changes could be rolled back after demand eases.
  • Outlets estimate the latest fees could generate roughly Rs 3 crore in daily revenue for each company at current order volumes.
  • Coverage differs on whether the stated fees include GST, and the hikes arrive as new low-fee rival models such as Rapido’s Ownly test the incumbents’ pricing power.