Overview
- Swiggy increased its platform fee to Rs 15 per order in high-demand areas, marking its third rise in three weeks after trials at Rs 14.
- Zomato moved its platform fee to Rs 12 per order across cities, with reports noting that even Zomato Gold subscribers are charged the levy.
- Both companies timed the hikes to the festive-season surge, with some reports indicating the changes could be rolled back after demand eases.
- Outlets estimate the latest fees could generate roughly Rs 3 crore in daily revenue for each company at current order volumes.
- Coverage differs on whether the stated fees include GST, and the hikes arrive as new low-fee rival models such as Rapido’s Ownly test the incumbents’ pricing power.