Overview
- Swatch issued an apology in Chinese and English on Weibo and Instagram on August 16 and removed the contested images worldwide.
- The ad featured an Asian male model stretching his eye corners into a ‘slanted eye’ gesture that drew widespread condemnation as a racist depiction.
- Influencers such as Mei Hua Long_MHL and Nie Hua Xiong amplified boycott calls and urged regulatory scrutiny, arguing the apology fell short.
- Greater China accounts for roughly 27% of Swatch Group’s sales, and the company saw revenue decline 14.6% to 6.74 billion Swiss francs in 2024 amid weak regional demand.
- The episode underscores a trend of rapid, social-media-driven boycotts in China over perceived cultural insensitivity and coincided with a modest dip in Swatch shares.