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Swap Raises $100 Million Series C to Unify Global E‑Commerce Operations

The company promotes an AI‑native, 'agentic' operating system that replaces fragmented tools across the commerce lifecycle.

Overview

  • DST Global and ICONIQ co-led the round, with ICONIQ increasing its prior backing after participating in Swap’s 2025 Series B.
  • Swap positions its platform as a single OS for returns, cross‑border duties and taxes, inventory, fulfillment and payments, aiming to replace multi‑vendor stacks.
  • The company reports serving more than 600 brands and deeper Shopify integration, framing the operations layer beneath storefronts as the next infrastructure market.
  • Swap cites product capabilities such as locking in import costs, automating tax refunds on returns, forecasting demand and offering virtual fitting rooms, with company‑reported gains like 12% more cash on hand and up to 111% sales growth for some users.
  • Fresh capital will fund expansion into new geographies and verticals including beauty, home goods and consumer tech, alongside a payments push that includes a partnership with Ayden.