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Survey Reveals Widespread 'Quiet Cracking' as Employees Struggle in Silence

Business Insider found more than 90 percent of respondents reporting hidden burnout symptoms that could expose companies to ADA or Title VII lawsuits

Overview

  • EY’s chief wellbeing officer, Frank Giampietro, popularised the term to describe employees who maintain output despite hidden stress and emotional distress.
  • An internal Business Insider poll found 154 of 163 respondents experience fatigue, anxiety or emotional strain at work.
  • Experts link the trend to a subdued labor market that traps employees in unsatisfying roles as hiring stalls and wage growth slows.
  • Reduced pandemic-era wellbeing programs have left organizations with fewer resources to detect or address hidden disengagement.
  • Legal analysts warn that untreated symptoms could trigger ADA or Title VII claims, leading advisers to urge regular manager check-ins and clearer role expectations.