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Survey Reveals High Rate of Surprise Medical Bills for Insured Americans

Commonwealth Fund study finds nearly half of insured adults face unexpected charges, often unaware they can contest them.

  • 45% of insured adults received unexpected medical bills for services they thought were covered.
  • Only 50% of those who challenged billing errors or coverage denials succeeded in reducing or eliminating charges.
  • 17% of respondents were denied coverage for doctor-recommended services, leading to worsened health for many.
  • Confusion about insurance rights and processes prevents many from contesting erroneous bills.
  • Researchers call for stricter federal oversight and penalties for insurers that frequently deny coverage or commit billing errors.
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