Overview

• Thirty percent say they don't know where to start with filing tax returns, and 23% report being baffled by handling contracts.
• Respondents most often cited fixing appliances or using a toolbox, cooking from scratch, assembling flat-pack furniture, sorting bills, budgeting, navigating without online maps, and understanding interest rates as difficult.
• Fifty-nine percent of Gen Z report parents still cover occasional costs, including mobile phones (46%), rent or mortgage payments (35%), food shopping (27%) and travel insurance (17%).
• About two thirds feel their education failed to teach essential life skills, and 68% of younger adults think their grandparents handled such responsibilities better.
• Some younger respondents were unclear on basic utilities, with 24% not realizing electricity bills must be paid and 31% believing water was free until adulthood.