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Supreme Court Declares Digital Access a Fundamental Right, Orders Inclusive KYC Reforms

India’s top court mandates 20 directives to ensure accessible digital ecosystems for persons with disabilities and marginalized communities under Article 21.

Overview

  • The Supreme Court of India ruled that digital access is an intrinsic component of the right to life under Article 21 of the Constitution.
  • The judgment directs the revision of digital KYC norms to accommodate acid attack survivors and visually impaired individuals, removing barriers like mandatory blinking requirements.
  • Twenty specific guidelines were issued, including alternative identity verification methods and universal accessibility for government portals and digital services.
  • The court emphasized bridging the digital divide, which disproportionately excludes persons with disabilities, rural populations, senior citizens, and economically weaker communities.
  • The ruling invokes Articles 14, 15, and 38, obligating the state and private entities to ensure inclusive digital infrastructure and compliance with accessibility standards.