Substack Launches Direct Messaging to Foster Community and Engagement

The new feature aims to enhance interaction between writers and subscribers amid recent content moderation controversies.

Substack introduces direct messaging (DMs), allowing users to have private conversations and share posts within the platform.
The new Chat tab on Substack's app and website houses DMs, with a Requests folder for messages from unconnected users.
DMs can be disabled, and writers have the option to limit message requests to paid subscribers.
Substack's addition of DMs aims to enhance community building and writer-reader engagement.
The launch follows controversies around content moderation and the platform's stance on not banning Nazi newsletters.