Overview
- SUBE acknowledged nationwide technical problems that can cause intermittent failures in purchase and accreditation of balance, and said Thursday that technical teams are working to restore normal service.
- Multiple accreditation methods are affected, including the SUBE mobile app with NFC, Terminal Automática SUBE units and on-board validators, leaving electronic loads invisible on physical cards.
- The disruption has hit several jurisdictions beyond Buenos Aires—reports come from the AMBA, Mendoza, La Plata and other provinces—and produced long queues at major hubs such as Constitución station.
- Students are especially exposed because the outage coincided with September’s monthly educational precarga renewals, and some passengers were charged full fares when the system failed to recognize discounts.
- Authorities advise users to keep receipts, avoid repeating purchases, try accrediting later and use alternative payments where available (contactless bank cards, QR, SUBE Digital) and to contact 0800-777-SUBE for claims.