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Stuttgart Ranks Among Germany’s Least Popular Cities for Bureaucratic Services

A new study analyzing 70,500 Google reviews reveals significant dissatisfaction with Stuttgart's municipal offices, while highlighting nationwide disparities in service quality.

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Overview

  • Stuttgart's municipal offices received an average rating of 3.1 out of 5 stars, ranking 42nd out of 50 major German cities for bureaucratic satisfaction.
  • The Weilimdorf citizen office in Stuttgart was rated the worst in the city with only 2.4 stars, criticized for long wait times and poor service.
  • Other poorly rated Stuttgart offices include West and Ost (2.7 stars each), Mitte (2.8), and Stammheim (2.9).
  • Obertürkheim in Stuttgart stood out as a positive exception, earning 4.4 stars for friendly staff and efficient service.
  • Nationally, Darmstadt ranked last with 2.0 stars, followed by Halle (Saale) at 2.6 and Osnabrück at 2.7, highlighting broader regional disparities.