Overview

• The NYU-led study surveyed 1,297 public-facing transit workers from 2020 to 2023.
• Women, particularly bus workers, reported higher rates of physical and sexual assault.
• 40% of assaults were carried out by individuals with apparent mental health issues.
• MTA disputes the study's methodology, claiming it overstates the prevalence of attacks.
• Efforts to improve safety include increased police presence and protective measures for workers.