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Study Reveals ChatGPT's Bias Against Resumes Mentioning Disabilities

University of Washington research finds AI tool ranks candidates lower if disability-related credentials are included.

  • ChatGPT ranked resumes with disability-related honors lower than identical ones without such mentions.
  • Researchers found explicit and implicit ableism in the AI's explanations for its rankings.
  • Customizing ChatGPT with instructions to avoid ableism reduced but did not eliminate bias.
  • The study highlights the need for more research on AI biases in hiring processes.
  • Disability advocacy groups emphasize the importance of equitable technology implementation.
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