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StubHub Apologizes After Lamb Of God Image Misleads Buyers for Christian Concert

The reseller says it corrected the event page and will offer full refunds under its FanProtect Guarantee.

Overview

  • The December 20 show at Spartanburg Memorial Auditorium was Andrew Peterson’s Behold The Lamb Of God, not a Lamb Of God performance.
  • While the venue and Ticketmaster listed the event accurately, StubHub’s page featured imagery associated with the metal band, prompting confusion.
  • StubHub acknowledged the misleading listing, said it updated the page before the show, and contacted customers to clarify details.
  • The company encouraged affected buyers to reach out for full refunds under its FanProtect policy, according to a statement given to local outlet WSPA.
  • MetalSucks reported a joking social-media remark from Lamb Of God’s Randy Blythe about the mix-up, and coverage noted a similar branding confusion involving the band in 2014.