StubHub Apologizes After Lamb Of God Image Misleads Buyers for Christian Concert
The reseller says it corrected the event page and will offer full refunds under its FanProtect Guarantee.
Overview
- The December 20 show at Spartanburg Memorial Auditorium was Andrew Peterson’s Behold The Lamb Of God, not a Lamb Of God performance.
- While the venue and Ticketmaster listed the event accurately, StubHub’s page featured imagery associated with the metal band, prompting confusion.
- StubHub acknowledged the misleading listing, said it updated the page before the show, and contacted customers to clarify details.
- The company encouraged affected buyers to reach out for full refunds under its FanProtect policy, according to a statement given to local outlet WSPA.
- MetalSucks reported a joking social-media remark from Lamb Of God’s Randy Blythe about the mix-up, and coverage noted a similar branding confusion involving the band in 2014.