Overview

• Spectrum said a stray bullet severed a fiber‑optic line, disrupting internet, phone, and TV service in parts of North and Central Texas.
• Reports and local coverage indicated impacts across Dallas, Irving, Plano, Arlington, Austin, and San Antonio.
• Downdetector showed nearly 25,000 outage reports at the peak, though Charter declined to confirm totals and cautioned against treating that figure as definitive.
• Crews repaired the damaged line and service returned within hours, according to statements from the company.
• Spectrum offered no explanation of how the bullet strike was determined or whether police are involved, and reporters noted similar gunfire-related outages in prior Spectrum and Xfinity cases.