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Storms Knock Out Non-Emergency Dispatch and Alarm Signals in Southland Suburbs

SouthCom has reassured residents that its 911 dispatch trunks remain fully operational during restoration of non-emergency lines and alarm signals.

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Overview

  • Violent storms on Tuesday caused power and network failures at the SouthCom center, impacting dispatch services in Matteson, Olympia Fields, Park Forest and Richton Park.
  • Temporary interruption of medical and fire alarm signals has disrupted some automated alerts in the four suburbs.
  • Residents are instructed to dial 911 for emergencies and to contact their local police departments for non-urgent issues.
  • Emergency response crews have been working since Wednesday night and SouthCom plans to issue a further status update at 10 a.m. Thursday.
  • Officials emphasize that despite the outages there is no immediate risk to public safety.