Overview
- Severe weather at Zakynthos led to delays, cancellations and diversions, with large crowds gathering in and outside the terminal.
- A Tui 8:55pm local-time service to Newcastle was reported cancelled by passengers, and other flights were diverted to Athens and Corfu.
- Many travellers were stranded overnight, with some sleeping on airport floors after struggling to secure accommodation or transport.
- By Monday, some passengers were rebooked to early Tuesday flights into Manchester rather than Newcastle, paying for hotels and taxis and keeping receipts for potential claims.
- Passengers complained of limited on-the-ground support as media sought comment from Tui, and broadcaster Alice Beer criticised British Airways in a social post referencing a Greek severe-weather warning.