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Steam Drops PayPal for All but Six Currencies After Bank Cites Content Concerns

Valve says a PayPal acquiring bank halted transactions in most currencies over content concerns, with no timeline to restore full service.

Overview

  • In early July Valve received notice that one of PayPal’s merchant-acquiring banks would immediately stop processing Steam transactions in all currencies except EUR, CAD, GBP, JPY, AUD and USD.
  • Valve linked the bank’s decision to worries about adult and NSFW content on Steam, tying it to a prior dispute with Mastercard and Visa over platform standards.
  • Affected users are being directed to credit and debit cards, local payment options or Steam Wallet codes while Valve evaluates additional checkout methods.
  • PayPal has offered no public explanation for its acquiring bank’s move beyond Valve’s statement, leaving the rationale largely opaque.
  • The IGDA and other developer groups warn that allowing payment intermediaries to enforce content rules risks “creative suppression” and undermines artistic freedom.