Overview
- An amended complaint now includes 21 states plus the District of Columbia, with Alameda County, Calif., also joining the FTC’s suit over Uber One.
- Recent announcements from Michigan and Ohio confirm their participation in the coalition pursuing claims in federal court in California.
- The complaint challenges Uber’s advertised average savings of $25 per month, alleging the claim is false for many subscribers when subscription costs are counted.
- Prosecutors say cancellation required at least 12 steps on seven screens, expanded to 23 screens and 32 actions in the final 48 hours, with charges allegedly processed before the stated billing date.
- Uber disputes the allegations, says it ended the 48‑hour alternative cancellation flow more than a year ago, reports issuing some refunds, and prepares for a February 2027 trial.