Overview

• SBI’s YONO, RTGS, NEFT, UPI, Internet Banking and IMPS platforms went offline around 1:00 IST on July 2 due to a technical glitch
• Over 400 customers reported disruptions on DownDetector, highlighting widespread reliance on SBI’s digital channels
• The bank directed users to UPI Lite and ATM or debit card transactions as interim alternatives during the downtime
• All affected services resumed by 14:00 IST, beating the initially projected recovery time of 14:30 IST
• SBI has not disclosed the nature of the fault, renewing concerns over the robustness of its digital infrastructure