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Stars and Watchdogs Press UK to Deliver Ticket Resale Cap After Which? Exposé

The government has not introduced a bill, with officials saying plans will follow shortly.

Overview

  • More than 40 artists including Coldplay, Dua Lipa, Radiohead, Robert Smith and Sam Fender signed a joint statement urging ministers to honor the pledge to cap resale prices.
  • A Which? investigation found prolific overseas sellers relisting UK tickets at huge mark-ups on Viagogo and StubHub, with examples including Oasis at up to £4,442 and an All Points East listing at £114,666.
  • The probe also reported opaque seller identities and speculative listings, such as tickets advertised before purchase for a Glasgow Busted vs McFly show.
  • The Labour government previously consulted on a cap ranging from zero to 30% above face value and says it will set out plans shortly seven months after the consultation closed.
  • Secondary platforms argue caps could push buyers to riskier channels and increase fraud, citing banks’ warnings, while campaigners back paired reforms like seller ownership rules, identity verification and strong enforcement.