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Starling Bank Reports 26% Profit Decline After FCA Fine and Covid Loan Provisions

Starling is reinforcing its financial crime controls to rebuild trust after a £29m FCA fine.

Overview

  • Pre-tax profit fell 26% to £223m for the year to March 2025, down from £301m a year earlier.
  • The bank was fined £29m by the FCA for inadequate financial crime screening described as “shockingly lax.”
  • Starling booked a £28.2m hit after volunteering to remove government guarantees from a tranche of Bounce Back Loans.
  • Revenue rose 5% to £714m and customer deposits topped £12.1bn even as new account growth halved to 10%.
  • Starling is boosting its compliance frameworks and driving growth in its Engine SaaS arm, which generated £8.7m in fee income.